1–2 PM Eastern | 10–11 AM Pacific

Also available on demand June 27 – Aug. 23, 2025

Continuing Education Credits:

• California Board of Registered Nursing
• National Academy of Certified Care Managers
• National Commission for Health Education Credentialing
• National Council of Certified Dementia Practitioners
• Society of Certified Senior Advisors

Description:

As the older adult population grows, family caregivers play an increasingly vital role in supporting them. However, caregiving comes with significant challenges, including emotional, financial and logistical burdens.

This webinar explores how technology, community resources and strategic communication can ease these burdens, improve caregiver well-being, and enhance the quality of care for older adults. Participants will gain practical strategies and tools to better support family caregivers.

Participants in this webinar will be able to:

• Identify the evolving challenges family caregivers face today.
• Evaluate technological solutions that enhance caregiving efficiency, safety, and communication.
• Implement strategies to connect caregivers with community-based support and practical resources.
• Effectively communicate with family caregivers to encourage the adoption of available tools and services.

Presenter:

Jamie L. Jones, LMSW-Macro, CSA, CHC, ODCP, is a licensed social worker in the state of Michigan. She maintains certifications as a Senior Advisor, Health Coach, and in Organizational Development. She leads a team of customer service advisors and social workers who provide product support and remote social work services for consumer and commercial customers at Best Buy Health.

Accessibility:

Closed captions are available for live and on-demand courses within specific browsers. Click here to see how to access and turn on the browser setting. If you still need to request speech-to-text captioning during this event, please contact us at least 5 business days prior to the live webinar so we may accommodate your needs.